1. Shipping

    Within Andorra
    Delivery takes 48 hours from payment.
    Shipping is free for orders over €40. For orders under €40, the shipping cost is €5.

    If the delivery time cannot be met, 468Km2, SL will contact the customer to inform them of the new delivery date or cancel the order if delivery is not possible. Delays or cancellations do not entitle the customer to compensation.

    France and Spain
    Delivery takes 3 business days from payment.
    Shipping is free for orders over €150. For orders under €150, the shipping cost is €10.

    If the delivery time cannot be met, 468Km2, SL will contact the customer to inform them of the new delivery date or cancel the order if delivery is not possible. Delays or cancellations do not entitle the customer to compensation.

    For deliveries to other destinations, please inquire at: contact@468sports.com

    2. Returns

    The return period is 30 calendar days from the date of delivery.

    The customer must contact 468km2, SL at contact@468sports.com to request a return. Once authorized, the customer must ship the item back within 15 days, following the instructions provided.

    Shipping costs are the responsibility of the customer. Returns are only accepted if the product is in perfect condition and in its original packaging.

    The amount paid will be refunded as a store credit.

    3. Defective Product

    If the customer detects a defect, they must send an email to contact@468sports.com indicating the problem and, if applicable, attaching a photograph.

    Once the return is approved, the customer must ship the item following the provided instructions.

    468km2, SL will cover the return shipping costs when the cause is a manufacturing defect and not misuse, as well as the shipping costs of the replacement product.

    If it is not possible to replace the item due to lack of stock and the customer is not interested in another product, the price of the defective item will be refunded.

    4. Payment Method

    Payment is made via a virtual POS terminal connected directly to the bank’s website, and can be made with VISA and MASTERCARD.

    Some banks apply additional security measures, such as passwords or verification codes, to guarantee the security of online transactions. It is recommended to check with your bank.

    Complaints

    You can submit your complaints using the official consumer complaints form:

    https://www.comerc.ad/reclamacions/?id=ca

    Applicable Law and Jurisdiction

    For any questions or issues arising from the interpretation, application, or execution of these general terms and conditions, the parties submit to the exclusive jurisdiction of the Andorran Courts and the laws in force in the Principality of Andorra.

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